Knowledge
Effortlessly share knowledge and improve collaboration across teams with Odoo's comprehensive Knowledge module.
User Friendly
Create and organize your knowledge base with ease, from how-to guides and best practices to product manuals and customer FAQs.
Built-in Editor
Edit and format your content with the built-in WYSIWYG editor, and add images, videos, and attachments to enhance your articles.
Organized
Set up categories and tags to keep your content organized and easily searchable, and create public or private pages to share your knowledge with customers or internal teams.
Instant Access
Provide users with instant access to relevant content by enabling the search bar and suggested articles feature.
Monitor
Monitor article performance and user engagement with detailed statistics, and use this information to optimize your knowledge base over time.
Automation
Automate the creation and updating of articles with customizable templates and workflows, saving time and reducing errors.
Feedback
Allow users to rate and provide feedback on your content, and use this feedback to continuously improve your knowledge base.
Integrated
Integrate your knowledge base with other Odoo modules, such as CRM and Helpdesk, to provide seamless access to relevant information.
Multi-Language
Enable multi-language support to make your knowledge base accessible to a global audience.
Public API
Use the public API to integrate your knowledge base with external systems, such as your website or mobile app.
Access Rights
Control user access and permissions to ensure that sensitive information is only accessible to authorized users.
Built-in Reporting
Use the built-in reporting feature to gain insights into your knowledge base's performance and optimize your content strategy.